Just got new phone, not recognizing SM card?

[ladybird9]

Hi I just bought the droid incredible 2 by HTC and received it yesterday.  I tried to take a picture and it told me there was no SM CARD.  But there is one, its just not being recognized??  any suggestions would be great

[rcschnoor]

Try taking it out and re-inserting it.

[ladybird9]

tried that, phone did not go through activation processs either, is there a way to reset that?? or if i've already gotten my phone activated by calling *228---- do i NEED to ??

[#4 · Accepted solution]

I can understand how frustrating this could be.  It is a good measure to take out the card and reinsert it.  Since that didn’t work then (leave the card in the phone) go to settings> sd & phone storage>  pressmountsdcard.  This should resolve your issue.  If that doesn’t work I would try a different sd card. I hope this helps.  Thanks.

[litterbitt]

I am having the same problem. Bought a used DInc 2 without a SD card in it, and put the SD card from my previous DInc2 in it. The button "mount SD Card" is greyed out and unusable. What do I do?