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Key pad disappears and cannot get it back
Canvasone
Newbie

When on a call (like checking voice mail) and the key pad times out and dissappears I cannot get it to come back on by shaking phone, then I cannot continue checking voice mail, I have to hang up and keep trying again. Then I shut the phone off and on again and try again. Sometimes this works and sometimes not. Any suggestions?

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Re: Key pad disappears and cannot get it back
JerryF
Specialist

When I am talking on my Charge phone the keypad disappears after a few minutes, I suppose, to save battery power.  If I press the external button on the upper right side of the phone it reappears for a few minutes more.

Also, while you're talking, if you see the keypad go dim just touch any "empty" space on the keypad display and it will again go bright and stay on for a few more minutes.

Did this fix it for you??

JerryF

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Re: Key pad disappears and cannot get it back
KWRoath
Newbie

Canvasone, I'm having the same problem. Shaking it, touching the screen have not helped. I found this. I have not tried it yet but I'm going to. My screen protector has been on for about a year.

http://www.droidforums.net/forum/samsung-droid-charge/166306-keypad-disappears-during-call-3.html

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Re: Key pad disappears and cannot get it back
KWRoath
Newbie

Removing the old screen protector and putting on a new seems to have fixed it for me.

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Re: Key pad disappears and cannot get it back
iorchid15
Newbie

I have this problem with my LG Spectrum. I've found that using the speaker helps and getting the phone at just the right angle can help too, but you never know what the angle is. Pain in the neck.

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