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Keyboard

rlc1985

While typing a text message my keyboard will disappear and go to another screen. Or while typing the screen will stop showing what I am typing and I have to stop, turn off texting then go back to the text message to finish it. It takes a long time to finish a 10 word text if there are 10 words in the text message. Is there anything I can do to fix this?

Comments

KinquanaH_VZW

rlc1985, I know how frustrating this is because I use my text messaging for 85% of my communication. We have received reports from customers regarding this being an issue and we discovered that users were blocking the proximity sensor that turns off the screen. This can be resolved by ensuring your hand is not near the sensor (typically near the earpiece). I would also

If you continue to have issues, we w ill need to speak with you to perform additional troubleshooting.

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