LED message alert light no longer working

[lulu2010]

A couple of days ago the green light that typically blinks in the upper right corner of the phone stopped working.  I still get a sound notification when I receive a text or email, but the light no longer works.

This is incredibly frustrating, as if I am not in the room and I receive a message, I do not know until I happen to turn on my phone.  It's also how I tell if I have missed something when my phone is on silent.

Any advice would be appreciated.  I tried starting it in Safe Mode and it still did not work.

Thank you.

[Ann154]

Does the LED still light up orange when charging?

Otherwise I wonder if the driver for the LED might have gone bad.

[RoyB_VZW]

Sorry you're having this problem with your DROID. One recommendation I have is to restore the factory settings, just to ensure there was not a change made (perhaps unknowingly) that may have stopped these notification lights from working. To do so: 

• Turn off the phone
• Press Power key + "x" (on the hardware keyboard) to power on the phone and bring up the recovery screen
• Press and hold Volume Up + Camera Key until recovery menu appears, release keys when it appears
• Using the Volume keys, select "Wipe data factory Reset",
• Press the center of 5-way navigation pad
• Using the Volume keys, select Yes -- delete all user data
• Press the center of 5-way navigation pad
• Using the Volume keys select Reboot system now

1. Press the center of 5-way navigation pad
   

If this does not resolve the matter, please let us know how we can reach you to discuss the possibility of replacing the phone. 

Thanks,