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Lines in screen

Jelledge
Newbie
‎01-21-2011 01:45 AM

I haven't had my LG Ally very long. 3 months maybe. I just opened it up to respond to a text message and I got all these crazy lines on the right side of screen. They wont go away. I have turned off my phone and turned it back on and it is worse! Anyone know what to do?

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Android10
Contributor - Level 3
‎01-23-2011 05:17 PM

Try doing a factory reset on the device.  


MasterReset/Soft Reset: Allows to reset device back to factory settings.

See the programming instructionsfor information on how to enter "safe mode".

Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Warning: This will erase all data from your phone, including:

  • Your Google account
  • System and application data and settings
  • Downloaded Applications

It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos

Factory Reset option 2  - Warning this will reset device back to original factory settings.

  2. Turn off the phone
  3. Press and hold "home" + "end" + "volume up or down" keys together for a few seconds
  5. Once device displays boot information, release keys.
If the problem persist I recommend having a store technician take a look at the device.  
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