Locked out of Droid 2 and don't know Google Account

I set up a pattern lock for my Motorola Droid 2, and one of my friends tried unlocking it multiple times, and failed multiple times. Now to unlock it I have to enter my Google Account username and password, neither of which I remember. How can I unlock my phone without using the Google Account information, or how do I find this information if it is needed? Thank-you for your time.

Accepted answers

mortb

Then you have to go to a Verizon store where they can unlock it for you. You need a special code to do that (a PUK code) that only Verizon has. You can not unlock a locked phone from your computer. I thought that you were trying to set up a new account, but I misread, sorry about that.

All comments

mortb

Yes, most phones, and other such things, usually give you three chances, then locks you out. Get onto your computer and go to your Google account. It should give you and option if you forgot your username/password. Once you establish a new username/password, then you can use them on your Droid 2.

krisafitsa7

I've tried that, but I can't remember the account name so I can't sign in at Google to establish a new username/password. Can I create a new account and just enter my phone as my mobile for that account? Or will my phone not accept the change and still only open to the old information? Also, where on the Google Account site can you enter in your phone number? Sorry that I am asking so many questions, but I can't figure this out and have been trying for hours.

mortb

You can have multiple Google accounts. So yes, you can set up a new account.

krisafitsa7

How would I do that then? I've set up a new account online, but do you know how I would be able to sync my Droid with this new account so it will recognize the information?

TBhouston

puk unlock is for the sim card

You can either remember your password, or do a master reset

jasnmar

TB is correct. You should be able to restore factory defaults and use the new Google account to set up your phone.

Pull the battery.
Put it back.
Slide the keyboard open.
Press and hold the x key.
while holding the x key power on the phone. Wait for the yield symbol to appear. Release the x key.
Press the search key (magnifying glass).
At the menu, use the arrow keys on the keyboard to highlight "wipe data / factory reset".
Click OK on the keyboard to select it.

Note: these instructions would also work for someone trying to hack into a stolen phone. I'm not trying to imply that is the situation, but if it were, this phone would not have a clean ESN and couldn't be added back to he network.

Jason

silver6055

If you go to Google Accounts on your computer, it asks you to sign in. If you click on "Can't access your account" it allows you to enter the gmail username. On that page, there is also a "Forgot User Name" link. If you set up a recovery account when you originally set up the Google account (i.e. a non-gmail account) the information will be sent there, allowing you to login to your Google Account, and then reset the pattern lock.

If you don't have a recovery account, then, do the factory reset and link to your newly created gmail account. You will lose any of the paid apps you downloaded though, because they are linked to the old account,