Lost WiFi & Got it back
Rmhender
Newbie

I lost my WiFi (connecting disconnecting). I went thru tech support, finnaly took the phone to a Verizon store where they spent over 3 hours doing all kinds of tricks that their support people told them to try to no avail. I then went over my 3G limit of 150, called & asked about upgrade which was 2G for $30. They state that I couldn't go back to the 150 as it was a "Special". Since I no longer had the use of WiFi I decided that I'd have to take the upgrade. As soon as the upgrade went thru my WiFi began working. I think Verizon cut off my WiFi to force me into a higher plan.

0 Likes
Re: Lost WiFi & Got it back
bearone21
Legend

sounds more like your internet connection had issues.

were any other connections/laptop/etc that use your wi-fi ok when the phone wouldn't connect?

0 Likes
Re: Lost WiFi & Got it back
Rmhender
Newbie

My MiFi was okay as the laptop picked it up. The Verizon store couldn't

access their WiFi signal

In a message dated 4/9/2012 2:32:39 P.M. Eastern Daylight Time,

community@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: Lost WiFi & Got it back

created by bearone21

(https://community.verizonwireless.com/people/bearone21) in DROID X by Motorola - View the full discussion

(https://community.verizonwireless.com/message/801336#801336)

0 Likes
Re: Lost WiFi & Got it back
Rmhender
Newbie

My laptop connected to the MiFi no problem, Verizon store couldn't get it to access their WiFi

0 Likes
Re: Lost WiFi & Got it back
bearone21
Legend

what version, .605 or .621? settings/about phone.

i've said it before & i'll say it again. everything that does wi-fi in the house can connect wpa/etc except the phone, which will only connect with wep encryption, thru the linksys wrt 54g router, v 2.04.4.

not connecting at the store could be their encryption also, unless they have an un-encrytpted system or maybe their system was down.

& it could just be the router not working with the phone.

0 Likes
Re: Lost WiFi & Got it back
Rmhender
Newbie

Ver 621, Mifi has been reset to factory specs etc , tried on unsecure sites at the time when not working. Verizon store WiFi was working properly properly @ the time. The WiFi on the Droid X just started working when Verizon upgraded the plan, like within minutes of the upgrade

0 Likes
Re: Lost WiFi & Got it back
bearone21
Legend

so after the upgrade it worked but started dropping out?

it's magic if it works, sorry you're having problems.

0 Likes
Re: Lost WiFi & Got it back
Rmhender
Newbie

After all of the upgrades etc that the Verizon store did it still did not work. It wasn't till I up graded the data plan that it began to work all with same encryption that had been used before and after the upgrade.

0 Likes
Re: Lost WiFi & Got it back
bearone21
Legend

"upgraded the data plan" to $30 got the wi-fi to work?

so is this after your 1st post, where it was dropping after connecting?

0 Likes
Re: Lost WiFi & Got it back
Rmhender
Newbie

In a message dated 4/9/2012 4:17:42 P.M. Eastern Daylight Time,

community@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: Lost WiFi & Got it back

created by bearone21

(https://community.verizonwireless.com/people/bearone21) in DROID X by Motorola - View the full discussion

(https://community.verizonwireless.com/message/801454#801454)

0 Likes