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Loud beeps, squeals, morse code, hacking?

In the middle of a conversation - loud beaps and squeals break out and stop the connection. Loud horn honks like a semi truck along with what absolutely sounds like morse code. Prob persisted into the next day. On the other end my GF could only here static. Could not call or receive. . ... As usual for me, I'm seeing nobody else mentioning this experience here. What happened? Did my line get hacked? Had to remove battery to reset phone and that cleared it up.

These were the kinds of sounds you would hear on a shortwave radio when you tune around.

Comments

ridingfate

I had the same problem all weekend and had to reboot and remove battery to get it to stop. No idea what happened.

unknown

Unfortunately there is not a way to tell exactly what happened unless this is something that continues to occur. It could be a network issue or device issue, but since just pulling the battery resolved the issue, it sounds like it may have been just a glitch in the phone. I have not seen this reported as a known issue. If this continues we can further investigate.

JohnMTeach

I have had my Charge for about 4 days and I had the same noise interrupt a call today. I tried to call the person back and got the same thing again. The other person called me back and again all I had was this loud beeping, staticky, morse code like noise. I had to restart the phone in order to use it.

I am also having the problem with the phone constantly dropping the network service. I have to reboot 2-3 times a day to get back on the network. This is in a 3g coverage area. Today when I had no network service, my wife had 3 bars on her Droid 2.

unknown

Please make sure you have the current software version by going to Settings>About Phone>System Updates>Check New.

Jason888

Try going to settings and then choose:

->Call Settings

Uncheck the box next to Voice Privacy. This worked for me.

Good luck.

kmd323

I have the exact same problem. This noise interrupts my phone calls sometimes ten minutes into the conversation. Other times, it can take 45 minutes. The only way to get rid of the noise is to restart my phone. My phone software is updated and I tried unchecking the Voice Privacy feature. I continue to have this problem.

phillthedrill

I have the same exact problem you are having as well, privacy being off doesn't do anything whatsoever. Do you have a custom rom installed or anything?

dvl1962

I have now had two phones replaced by Verizon (one new and one refurbished because I passed the less than adequate 14 day satisfaction period) and both have had the same issue. Checked the latest firmware and reports up-to date. This phone should not be considered if you are using it for business (which is what Verizon claims to be the carrier for). Waiting for my next replacement and only 3 weeks old. This is **bleep**!

EdW_VZW

kmd323 wrote:
I have the exact same problem. This noise interrupts my phone calls sometimes ten minutes into the conversation. Other times, it can take 45 minutes. The only way to get rid of the noise is to restart my phone. My phone software is updated and I tried unchecking the Voice Privacy feature. I continue to have this problem.

Thanks to the community members for your input. Kmd323, does the issue your having with the noise interruption happening often or randomly? Where are you using your phone at when the noise issue happens? If you have updated the software on your device, perhaps adjusting the volume down for a minute and back up can help filter the squealing noise the during the call. The noise issue can be a result of something interfering with your signal and restarting of the phone refreshes that signal. If this problem continues to be an issue, please send me a private message so I can look into some options to resolve the concerns.

jujube

I am so glad I registered here. I have fixed a few issues since getting this phone literally less than one month ago. Let me preface by saying that despite the issues I love this phone. I really really really do NOT want to go into a store and replace it because I have a bad history of getting refurbished phones that have a whole new set of issues - and while I have a back-up service, I just don't want to deal with the hassle of updating a new phone to the way I like it.

That being said, my phone does indeed emit a random loud static ...sounds like a radio frequency buzz or static every few seconds. It seems that the one thing in common is the rainy weather but it has been raining frequently so I can't be sure of that., In any event, only I hear it on my end. The other party has no idea. If I restart my phone or hang up and dial again ot sometimes disappears. It doesn't matter if the phone is on speaker or not. Once I get the buzz it will not go away for the entire phone call. It pops up if I get up, move the phone to my other ear, and lately most obviously, if I hit volume up or down that seems to start it up again.

I may suck it up and get a new phone but I am hoping that maybe it's a software glitch that can be fixed....

phillthedrill

Yeah you definitely do NOT want to take the new phone back. You will get a refurb phone like you said. It's definitely a software issue and if you can wait it out for the official Gingerbread 2.3.4, it should take care of this problem. I would say by the leak builds out, I have only tried the latest, and it's about done. I would say it would be out within this month. So like I said, if you can wait it out, you should be getting an update this month. Otherwise, going back to the store to get a refurb used phone will still not fix the problem which is software, not hardware.

LOUcifer

I will be receiving my 5th replacement Charge today....what a piece of **** phone this is!!

I was offered a rediculous downgrade to a revolution or thunderbolt with no refund in the difference in price. Neither of which are on par with the Charge.

I will just have them send me a refurb Charge overnighted everytime it the mic cuts out or gives my calls the "fax" tones, which occurs at random every 1-2 days.

Eventually Verizon will realize they are spending $$$$$$$$$$$$$$$$$$$$$$$$$ to ship phones out and replace this with a Bionic (the only logical replacement)

Hey Verizon how about you make your customers happy especially me for my 7 1/2 yrs of service

wat

Had two Charges. The squealing, chirping, clipping and cutting out of my microphone happened on both. Usually short calls where fine, but any call longer than 15 minutes would bring on the problems. Finally let them exchange it for a Revolution. Yes, it is clunky and doesn't have the nice screen and camera, but I can make phone calls without any problems, quality like a landlines. Won't buy a Samsung again. And I like Verizon a lot but do find it interesting that every tech I spoke with had never heard of a Samsung audio problem before.

gracie12469

I have this problem too. My Charge is new in June and started acting funny almost immediately. The screeching noise is horrible and I have to completely reboot it to get it to go away. I can't do anything with it, even shutting it off takes effort. I went to the store and they reset it to factory settings and that seemed to help. The next day though it started turning off on its own and being unresponsive until I rebooted it. At least it wasn't screeching at me, but the people I was talking too told me it gave them the fax sounding noise. I called and got a refurb sent to me. I set it up last night and yep, screeching noise again. I called Verizon tech support who told me this was not a known issue...really??? I told them there was a thread about it on their website.

I've been told this has now been "elevated" whatever that means. Probably the same thing they did when I got the hundred text messages a day from some strange number...which they supposedly fixed but I still get!!!

I'm so frustrated! I use this phone for work and this can't keep happening. Luckily I haven't sent my new phone back and now after reading this I'm going to put my cards back in that one and send them their refurb back! I'm seriously thinking about downgrading to another phone!

jujube

OK so it is NOT the rain. It happens only if I use the speaker function on my phone. If I put a call on speaker - 100% chance the static and screeching begins and lasts until end of the call. I need to end and redial and keep it off speaker. So essentially - I can never use the speaker function as this is guaranteed to screech.

Not sure what the fix is...

phillthedrill

Yes 100% yes definitely send the refurb back to them and keep the new one. It will get fixed if you aren't willing to go the route of the latest leak. Refurb= used and verizon are rip offs for doing this to save money. Like someone on here said once, when you buy a new alternator at the dealership and it goes out within a month or so, they don't pull it out and replace it with a refurbished one. This is just shoddy business verizon does.

RastaDroid888

i have the charge and everything runs great but my MF data signal will not get picked up .. i 3G on it scince i first got the first model.. then outta nowhere lost it . i can still get wifi an all that ..got a replacement and now i cant get it up on this one eaither help someone!!!!!!

addysdaddy

Three of our four phones have just exhibited this problem. Called tech support and they refreshed the voice service individually for each phone and at least for the moment, it's helping. They also suggested removing the phone from the case, though for two months this hasn't been an issue and imo doubtful that it's part of the problem. However I have removed my case and at least for the first 24hrs, things are back to being good.

addysdaddy

Sadly the problem still exists. (what a surprise) Called tech support again today and they wrote a trouble ticket. Nothing to do but wait and see. They are suppose to get back in touch within 2-3 days. Will update at that time.

addysdaddy

I called VZW to follow up on the trouble ticket and to my surprise, they found nothing wrong with the network in my area. That's all fine and good, but that doesn't solve this issue for any of us. While speaking with senior tech support I tried to point out that three phones in two different locations (FL & MA) were having the same issue. I also tried to direct them to this thread but they seemed less then interested.

So on tech support's recommendation we're going to swap out one of the handsets and see if it's the problem. I then asked him to "what if" this scenario of me and assuming there is no improvement in the service, what the next step would be in finding a solution? He indicated that exchanging hardware altogether (as in a different phone) would be a consideration. Frankly I like the Charge and just want the excellent call quality back that I had for the first 60 days. But I'm a long way from getting a different phone; if at all, and I don't really need nor want to swap out hardware to have the same issue.

If any of our VZW technical support forum friends have any suggestions, I would really love to hear from you guys. To me this is the most frustrating issue one could have - poor call quality or worse, unusable phone service. Unlike many, I still use & depend upon my hand held computer as a telephone.

itisme1

I've wondered what the heck this noise was from the very first time I heard it. Not glad to hear that we're all experiencing it, but glad to hear that I'm not alone in the problem. It is quite annoying and It definitely kills the eardrum to get pierced with this shrill sound suddenly during a call. Hoping that the issue gets fixed for sure.

jberwin

I had the same problem Verizon was clueless. I went into call settings and turned off voice privacy and noise reduction it quit making noise.

LOUcifer

Well after my 7th replacement Droid Charge...3 hour "tech support" visit to a Verizon Wireless store, a Store Manager and a District Manager...my Samsung Droid Charge is no more!!!!!!!!!!!

District Manager apologized to me every which way to Sunday and even asked me why the Store Manager replaced my Charge with another Charge...to which I replied to him "I asked the Store Manager that very same question"

My Charge was replaced with a Bionic

ABSOLUTELY NO PROBLEMS AT ALL!!!!!

Thank you Brian (DM) for doing what should have been done after my 3rd or 4th phone and making a longtime customer happy...Thank you Motorola for making such a stable and reliable piece of equipment!!!!

**** *** Samsung for making a crap product!!! and **** *** Verizon Wireless for doing nothing to help and denying the issues of the Charge :smileyhappy:

Customer Care is USELESS!!!!!

Take your phone to a store and show a REAL PERSON the problems you're having...it's impossible for them to deny the problem when they're staring at the phone in person and you looking them in the eyes!!!!!!!

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