Low volume on phone calls

tory_tomberlin

I have already tried to adjust the volume using the keys on the side of the phone but it is so quiet, I can barely hear it. I does the same thing on speaker phone also. I am not having any trouble getting ring tones etc. Can you help me? is there a setting that is causing this issue?

 

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tory_tomberlin

forgot to mention that it is a Droid 2

 

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lance96816
Contributor - Level 2

Have you tried adjusting the volume during a call?

When I first got my phone, I had a similar if not exact same issue.

Come to find out, I needed to be in a call in order to adjust the call volume.

If I wasn't in a call, I was only adjusting the ring tone or the media volume.

 

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LenaA_VZW
Verizon Employee

Thank you for the information provided lance96816Additionally, power off the device and remove the battery then place it back in then try adjusting the volume while on a call. 

 

Thank you, 

 

 

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