I haven't been to the market in a month or two and tried to go yesterday. I got a message that says "you must add an account to the device to continue. Do you want to add one now?" I click yes and it goes back to my home screen. What do I do?
Can you still open you gmail email app? Try clearing data from Market app by going to Settings / Application / Manage Applications / All Tab / Market / Clear Data.
I can still access my gmail account, but it's still giving me that message. If I go to the settings and do the other thing you were suggesting, is it going to delete all of my apps that I've downloaded?
The Market is just a list of the apps you installed from the Market but it does not remove anything without you interacting by clicking the uninstall option, you will be ok because it does not mess with any apps you have installed or the ones you have listed in the market..
It only cleard the user data from the app and it will rebuild the data when you open the application again..
I'm having the same problem. I've done as you suggested, however the problem still exists. What else would you suggest?
I've taken many calls on this issue, and I think I found the solution. This may have something to do with your Google account's authorization. It seems when logging into multiple apps, Google treats it as another device which trips some security measure which forces you to verify the account. To override these settings, the best thing to do is visit the Google Unlock Captcha site. Once you've verified your account, restart your device. If it asks you to add a Google account, do it one more time, but it should be the last.
Please post your results once you've tried this.
Also, if you purchase a Certified Pre-Owned device, we do give a one year warranty on the phone. We treat it just like a new device. If the representative says that yours is out of warranty, just say, "This is showing out of warranty because it's a Certified Pre-Owned device. I ordered it from you all around dd/mm/yy if you want to see the order in your system." They'll verify the order then override the system.
Hope this helps!
Ive been having the same exact problem and have tried EVERYTHING that has been suggested even the last suggestion on this site.. still is not working.. and now my gmail on my phone wont work as well.. I have tried rebooting... clearing all the data and cached.. nothing. It is really bothering me too!
On my Droid X i'm running 3.3.11 Now is anybody running this on there Android I got it a Accouple days ago. was supprised but as i said in Post i started it don't look to bad at all.
Good afternoon and thank you for all of your responses.
Kathyo184, if the steps MikeS1 provided do not work, a Hard Reset is another solution. This will help with the Market, and access to your Gmail accounts. For steps to perform a Hard Reset, please select the following link:
Thank you,
I've tried everything except for the reset on my phone and it's still not working. I don't want to lose all my things on my phone, but I do want my market back.
HCasavant, I understand your concern with not wanting to perform the master rest on your phone. I know you information , apps, pictures, and contacts are all important to you. However, you can save contacts via the Backup Assistance or your phone or via Gmail. Your contacts will be synchronized over-the-air via Gmail.
The factory reset also clears all of the apps that were installed in the phone's memory. And it clears all of the app data that was installed in the phone's memory, along with text and phone history. So you will have to reinstall all of your apps from the Android Market. Once you do a factory reset and enter your gmail info in the setup the apps will show "purchased" in the market. Then all you have to do is download it.
You will also need to copy to your computer any data files - photos, video, or music.
Once your phone is reactivated, you can turn on Google's "back up my data" option with Android menu > Settings > Privacy > Back up my data.
.
I tried doing this and then restarted my phone and resetup my gmail account. It worked long enough to get an email confirming the setup of my email account. As soon as I closed it both the email and the market would still not work. Unlock the others on this forum, I would not mind doing a factory reset. However, the first time I did this to solve this problem I did not realize to do a factory reset means that you have to dial *228 to reactivate your phone. My problem with this is that I live in Alaska and cannot do *228. Therefore I had to mail my phone to MT just to get my phone turned back on. This means I was without a phone for 2 weeks. I do not want to have to do this again. Any other ideas?
I thought Verizon had better coverage an stores in Ak but after looking i see that is different Now it's make wonder who the big Carrier is up There i' m Assuming it's At&t. I got a Cousin that lives up n Anchorage He said it can get Darn cold up there. He said he's had enough of the cold weather an would like to come back to the Lower 48.
Start a new topic or ask questions in the open forum.
