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So I'm using my phone, have had it since around Thanksgiving. I go to check a recently received text messages, and, as the main messages screen opens, the recent one vanishes along with every other text that was previously on my phone. I now have zero messages of any kind as far as my phone is concerned. I have a couple questions:
1. How did this happen?
2. Is there any way to retrieve the messages?
To clarify, I do not have any limits placed on how many text messages I can have. I have never cleared existing text messages(there were quite a few of them). I have never gotten a warning about how much space is remaining on my phone.
If this could be better addressed to another forum, please let me know and I'll repost there as well.
Thanks!
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Hi Jekelenroth,
Sorry you're having this trouble of your text messages disappearing. To better troubleshoot, I'd like to ask you a couple of questions:
1. Do you have an anti-virus app downloaded to your device
2. Have you downloaded any apps that have permission to access your contacts?
I have seen this issue in the past and one of the above has been the culprit. If you have any apps as I have described above, try deleting them and see if this stops your messages from vanishing. Let us know how this works for you!
Thanks,
