Mobile hotspot app not working on Droid Charge

[JoeNe]

My mobile hotspot app stopped working today. When I click on the app the screen flashes for a second then nothing happens. I get the same result when going to settings, wireless network, mobile hotspot. It's like the link to the app is broken or the app is gone. I have removed the battery and restarted several times with no luck.

How do I reinstall the app or fix this?

[sbantco]

Same thing started happening to my Droid Charge hotspot app today as well.

[Ray999]

Broke on both mine and my Wife's Guess June 15th came early this year.

[GreenRobot]

The hotspot doesn't work on any Charge.... I just got my Charge last night as a replacement for my Thunderbolt and was very disappointed to find the hotspot did work. I called tech support and went in to a store to confirm that floor models and employee Charges are all inop. So don't reset or replace your Charge it's going to fail on all of them. 

[byrnsey88]

I fixed mine. Just change the date to May.

[GreenRobot]

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byrnsey88 wrote:

I fixed mine. Just change the date to May.

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God I hope thats a joke 😄 So are you paying for it now?

[byrnsey88]

No it is real. I had it up and running. Went and changed the date to get it from the carrier and the hotspot closed.

[TominqueBo_VZW]

Hello GreenRobot,

 I do apologize for the delayed response.  I would like to thank our community members for assisting.  I'm glad to hear the workaround worked for you as a temporary solution.  As of today June 9, 2011 Samsung has released a software update to download to the Charge device to assist with the mobile hotspot issue.  The update will go out in stages and you should be expecting the update as early as today or over the next few days.  The promotion for the hotspot at no additional charge will continue until June 15, 2011 and on June 16 a message will be sent to you to advise to subscribe to the paid feature.  For more information on the update please visit http://support.vzw.com/system_update/charge.html

Thank you again for your patience.

TominqueBo_VZW

Follow us on Twitter @VZWSupport

[PeterDLai]

I take it if we are taking advantage of this free mobile hotspot trial offer, when the trial is over, we will NOT be automatically be enrolled in this extra add-on, correct? I do not plan on continuing to use it after the trial is over, so I want to make sure that the paid feature is not automatically subscribed to without my consent.

[jsnd]

changing the date messes up all of the sync features... Verizon is aware of the issue with the Charge and has a "critical" status on the issue(what ever that means) I have found that my "Elixir" app widget works quite well for toggling on and off  the hotspot feature on my Charge. the only drawback is that I cannot yet select my own passphrase. If you choose to go this route, the security phrase to access your hotspot will be your 10 digit mobile #

[byrnsey88]

Change your date to set the passowrd and settings and then put it back once you have it setup.

Then go and use the elixir app widget after that.

[jmagrish]

I did Elixir, it works thropugh that widget.

Amazing that Verizon would have been so lame to shut off the entire product.

[GreenRobot]

I dig the Elixir widget work around, way better than changing the date. 

[bradster]

Thanks. This got mine working again too. Thanks for the temporary fix since Verizon couldn't help me when i needed it!

[clayk85]

Actually, setting the date back one month worked for me too.  That's pretty surprising, but thanks tons for the answer that they couldn't provide.  Now just to make sure that they don't "update" my phone again without me knowing to correct your temporary fix!

[GreenRobot]

WOW! I just changed the date to May and Boom hotspot works. Is that a joke? VZWsupport wrote me on twitter saying their top engineers have it listed as an open issue still.... I'm not a programer or developer by any means but you would think that if the hotspot works fine with the date changed wouldn't overriding or rewriting that part of the software be fairly easy for a big company like Verizon????

[GreenRobot]

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GreenRobot wrote:

WOW! I just changed the date to May and Boom hotspot works. Is that a joke? VZWsupport wrote me on twitter saying their top engineers have it listed as an open issue still.... I'm not a programer or developer by any means but you would think that if the hotspot works fine with the date changed wouldn't overriding or rewriting that part of the software be fairly easy for a big company like Verizon????

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Well hotspot will work if you set the date back but for some reason it interferes with Google account syncing. I guess I'll try setting it forward a month. 

[e34m5]

I think since Verizon is (was?) providing free data plan they had programmed it to stop working on June 1 (which is when the plan was supposed to stop being free). So if you change the date to something beyond June 1 I'll bet it will continue to have the problem.  This is probably how they can cut you off service if you don't pay your data plan bill.... they reach out and change your software.  

Just guessing...... but it is strange that they haven't fixed a problem that simple yet.

[tnjayay]

Unbelievable!! I just changed the date also and it's working great!! Thanks for the info....

[byrnsey88]

You can use the date trick to open the Mobile Hotspot app to set the settings and then switch it back to the current date. Then you can launch the mobile hotspot with an Elixir widget.

[e34m5]

I like that, but I'm new to droid stuff. Can you explain what steps I need to take in order to do what you said? I don't know what an elixer widget is......

Thanks.