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Multiple Email/Text/Facebook messages

sotoole
Newbie
‎09-02-2010 11:10 PM

When I send a text/email/facebook message my phone will send the message 4-5 times, usually a few hourse after the first message has been sent.  How do I stop this from happening?

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MorganB
Specialist - Level 1
‎09-06-2010 01:12 PM

I would recommend to do a battery pull and reboot the system as well as doing a PRL update on the phone. Here are the steps to doing the PRL update.
1. Power on the phone within the Verizon Wireless coverage area.
2. Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 
3. When prompted, press 2 for the option to update the PRL
4. Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL. 
5. Press End to terminate the call. 
6. Power cycle the phone to complete the update
Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 

 

 

Hope this helps! :smileyhappy:

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