I just purchased a Droid Incredible 2. When I tried to use the My Mobile Verizon Widget (preloaded), it said I needed and upgrade and sent me to the App Store where my only choice was to update the My Verizon App. Once the update is installed, trying to open the app just pops up a message that says an update is available and sends me back to the App Store. Clicking on the install again, I get an error message:
"Sorry! The application My Verizon Mobile (process com.vzw.hss.myverizon) has stopped unexpectedly. Please try again."
This error message will appear each time the phone wakes up which is annoying and can be bypassed by a forced stop and uninstall of the upgrades.
If I uninstall the update it still prompts me that I need an update. It won't ever open the actual app. In the app store there are endless 1 star ratings with exactly the same issue. Will Verizon ever fix their own app?
I've read all the previous forum posts about this and have done all the things they suggested - soft reboot, hard reboot (battery out and back in), reset of the apps. Nothing works. I can always log into the actual site instead of using the app but it seems like the app would be so much more simple and you would think that, if nothing else, a Verizon app on a Verizon phone should work!
