Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
My WiFi is not working correctly.
Jennifer1899
Member

It will connect but runs sllllllllllllllllooooooooooooooowwwwwwwwwwww if at all. It is not just one spot every time is connects no matter where it does the same thing. Any help would be appreciated.

0 Likes
Re: My WiFi is not working correctly.
vzw_customer_support
Customer Support

Hi Jennifer1899 - Let's get you running at top speed! Have you run a speed test app on the device to determine the actual speeds? Does this affect browsing in app and all other applications using data? Try forgetting each of the previous WiFi connections and setup as new network.


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes
Re: My WiFi is not working correctly.
Jennifer1899
Member

Yes I did a speed test. It effects everything. I did forget all connections. But it didn't change anything.

0 Likes