Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

My phone tells me I have a message, but then won't display the message?
caroline20
Newbie

I recently purchased a Droid Mini. Whenever the phone is locked and I get a message, the phone lights up and tells me I have a message, but when I unlock the phone the message is not displayed.

Messages that are delivered while the phone is unlocked display, no problem. Help?

0 Likes
Re: My phone tells me I have a message, but then won't display the message?
Ann154
Super User
Super User

What do you mean by "displayed"?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: My phone tells me I have a message, but then won't display the message?
vzw_customer_support
Customer Support

caroline20, no worries. We're here to help! Are you using the text messaging application that came on the device or did you download a 3rd party application to your device? Try powering your device off/on and keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: My phone tells me I have a message, but then won't display the message?
sallie0660
Newbie

I had the same problem, until I realized that certain messages (including multi receipient messages) would not appear until I turned on mobile data.  I normally keep mobile data turned off, since I have wifi at home, and several other places I visit.  If I get the notification that there are messages and I don't see them, I simply turn on mobile data and they appear. I hope this is of benefit to you.

0 Likes