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My wife's phone knows where we are; mine thinks we're at home!
pheymont
Member

My wife and I have identical Incredible 2s, with (as far as we can see) identical settings for location, time and weather. However, when we travel, hers shows the local time and weather, but mine sticks to New York no matter what.

Right now, we're in Reykjavik, but my phone says NY. As we travel around Iceland, hers shows every town we're in...mine refuses to leave NY.

Can anyone suggest what causes this behavior?

Thanks!

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Re: My wife's phone knows where we are; mine thinks we're at home!
graciegirl12
Member

I read this problem in DROID forum. That person did a factory reset and it worked. Good luck.

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=42020

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Re: My wife's phone knows where we are; mine thinks we're at home!
vzw_customer_support
Customer Support

Pheymont, let's make sure that the GPS feature on your device is enabled. Please follow the steps below:

-From the home screen, select applications tab
-Select Settings
-Select Locations
-Select VZW Location Services to enable/disable with a check mark.
-If prompted, select OK
-Select Stabdakibe GPS to enable on with a check mark.

Click http://vz.to/RllzHd to access the device support page. Please reach out to us if you need additional assistance. We're here for you. ^LH

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