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NOTIFICATIONS & MUSIC PLAY TOO FAST

mizkay59
Newbie
‎10-12-2010 11:34 PM

Since the 2.2 update, all media plays @ high speed -- sounds like they swallowed hydrogen. How do I fix this?

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firstlady09
Contributor - Level 3
‎10-14-2010 06:25 PM

Try doing a soft reset on the device. If that does not resolve your issue, I would recommend for you to do a factory reset on the device. I have provided the steps for performing both resets.


For the soft reset.

Press the Power key.
Touch Power off.
Touch OK.
Press the Power key to power on the device.

 


For the hard reset. Be sure to back your contacts and remove your sd card before performing the hard reset. 

From the home screen, touch the applications tab (located on the bottom of the screen).

 

Touch Settings.

Touch Privacy.

Touch Factory data reset.

Touch Reset phone. 

Touch Erase Everything.

 
Here is a link for additional information. Click here http://search.vzw.com/?do=viewdoc&id=26502
Once you perform the hard reset you may have to do an initial set up on the device. Click here http://search.vzw.com/?do=viewdoc&id=27338

 

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