Re: No 3G or 1X...nothing
keiffers
Contributor - Level 1

droidsw wrote:
devildog1983, anything is possible, but count me as skeptical (big surprise). I waste, er spend, way too much time in phone forums and have never read anything about ATK corrupting the SBF.

One would think that in the dozens of threads on the subject, one of our VZW friends would have mentioned it?

For the record, I've never used ATK. I Googled it for good measure and pulled up all the old arguments from last year about whether a task kilter is needed. Nothing about file corruption being a KNOWN issue.

Since .602, my phone has not repeated the 3G dropping out in the sense that the 3G icon stays on. However, my internet connection has dropped out for 15 minutes, or more at a time (webpages error message: No internet connection).

keiffers, uninstalled WB and Weather Channel for other app troubleshooting reasons.


Only thing I have uninstalled is ATK, and it actually seems to make a difference. I have not noticed it drop into 1X like it had previously....seems to be keeping a pretty solid 3G connection, even inside an office building with plenty of computers and a wireless network going. We'll see what happens going forward. Pluse the phone seems to be running faster as well, more responsive. I still have WeatherBug installed and it's doing ok. Maybe I finally figured out the problem LOL

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Re: No 3G or 1X...nothing
allredfk
Newbie

I am having the exact same issue. I have the newest update mentioned and unless i go wireless i have no internet on any of my apps. Still searching for the fix...

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Re: No 3G or 1X...nothing
allredfk
Newbie

I tried the airplane mod off and on, tried shutting down the phone and taking battery out. Gave up called Verizon. The lady said to not turn the phone off but just take the battery out while it was still in operation. I did not hang up just took the battery out and now everything seems to work. Will post again if issue returns. Thx

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Re: No 3G or 1X...nothing
keiffers
Contributor - Level 1

keiffers wrote:


Only thing I have uninstalled is ATK, and it actually seems to make a difference. I have not noticed it drop into 1X like it had previously....seems to be keeping a pretty solid 3G connection, even inside an office building with plenty of computers and a wireless network going. We'll see what happens going forward. Pluse the phone seems to be running faster as well, more responsive. I still have WeatherBug installed and it's doing ok. Maybe I finally figured out the problem LOL



Well my experiment failed.....my phone is still dropping into 1X and even airplane mode won't fix it. Back to the drawing board

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Re: No 3G or 1X...nothing
DionM_VZW
Verizon Employee

keiffers wrote:

keiffers wrote:


Only thing I have uninstalled is ATK, and it actually seems to make a difference. I have not noticed it drop into 1X like it had previously....seems to be keeping a pretty solid 3G connection, even inside an office building with plenty of computers and a wireless network going. We'll see what happens going forward. Pluse the phone seems to be running faster as well, more responsive. I still have WeatherBug installed and it's doing ok. Maybe I finally figured out the problem LOL



Well my experiment failed.....my phone is still dropping into 1X and even airplane mode won't fix it. Back to the drawing board


Hello community members! I hope it's okay if I step in to help keiffers! You've done some good research of this issue and some great troubleshooting, keiffers! I'm sorry that your concerns remain unresolved, though. Questions for you: Have you used a phone other than your Droid X in any of the same locations before? If so, did you experience the same fluctuations in signal with a different model? 

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Re: No 3G or 1X...nothing
jmccoy70
Contributor - Level 2

Experienced the same thing here.  No Signal. No Phone calls in or out.  Not Internet access. Both Droids.

Must have been a Tower outage.   Had signal and intenet over in the Mall.

 

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Re: No 3G or 1X...nothing
keiffers
Contributor - Level 1

DionM_VZW wrote:

keiffers wrote:

keiffers wrote:


Only thing I have uninstalled is ATK, and it actually seems to make a difference. I have not noticed it drop into 1X like it had previously....seems to be keeping a pretty solid 3G connection, even inside an office building with plenty of computers and a wireless network going. We'll see what happens going forward. Pluse the phone seems to be running faster as well, more responsive. I still have WeatherBug installed and it's doing ok. Maybe I finally figured out the problem LOL



Well my experiment failed.....my phone is still dropping into 1X and even airplane mode won't fix it. Back to the drawing board


Hello community members! I hope it's okay if I step in to help keiffers! You've done some good research of this issue and some great troubleshooting, keiffers! I'm sorry that your concerns remain unresolved, though. Questions for you: Have you used a phone other than your Droid X in any of the same locations before? If so, did you experience the same fluctuations in signal with a different model? 


I have several friends and coworkers with Droid X's and I've asked them about it, and they said they have not seen any problems. I work in an office building with tons of computers and an internal wireless network, so there is interference, yet my coworker who has a Droid X also has no problem with it going back and forth from 3G to 1X....I've done *228 so many times this week it's not even funny. I need to do a factory reset YET again to see if that does anything, but I'm not sure that will do much of anything except cause me to have to again set my phone up. I'm getting to be an expert at resetting and reinsalling this phone.....not to mention the SD card problems I've had. I hate to say it but I miss my iPhone

 

The other night I was outside of my normal operating area (competely different tower about 5 miles away and the phone actually completely dumped my 3G....I had absolutely NOTHING although bars showed at 3, yet no 3G or even 1X...stayed that way for 2-3 mins. 

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Re: No 3G or 1X...nothing
DionM_VZW
Verizon Employee

Boy, I'm sorry to hear that! You know, I can't really recommend another reset, keiffers. I'm not convinced that that such an action will resolve what you're seeing on your signal indicator. True, the reset allows the device to reset network connection. But if you've done it already, then you may be tasking yourself unnecessarily. I have other questions, though. Disregarding the signal indicator, how is the ACTUAL service? In other words, if you ignored the indicator and just made a phone call or used data, how is the quality of the call? How reliable is your data connection?

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Re: No 3G or 1X...nothing
droidsw
Specialist - Level 1
keiffers, without putting words in anyone's mouth, I think the signal indicator bars are meaningless. This was discussed on threads in Moto forum shortly after the X came out. 4 bars, 3 bars, etc., don't necessarily correlate to the real signal strength.

I will see if I can find a thread and link to substantiate that. It was a long time ago.

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Re: No 3G or 1X...nothing
droidsw
Specialist - Level 1
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