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No 3G signal

easton714
Newbie
‎08-25-2010 02:17 PM

First of all, I have only had my phone for a couple of days (love it!) so I am sure I am just missing something simple.

 

However, a couple hours ago I lost 3G signal entirely.  I can't sync email, go to the market, etc.

 

Did I accidentally turn it off somehow?  I have looked all over on the phone and I can't find anything.

 

Your help is appreciated.  Thanks!

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easton714
Newbie
‎08-25-2010 03:06 PM

Update...

 

I spoke to tech support and they said my phone had switched in the system from "mobile device" to "unknown" - which is supposedly relatively common for new activations (less than two days so far for me).

 

So I had to pop the battery and everything was immediately back to normal again.  I even listened to Pandora during lunch.

 

As an aside, I had no idea I could use Pandora without headphones - even better!

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TestMan
Enthusiast - Level 3
‎08-25-2010 05:57 PM

Losing your data signal can be many things, ranging from device issues to network issues. The first thing you should try is dial *228 option # 1 to reprogram, then perform a shutdown and a battery pull. From there you should maybe check a few phone settings. Try the following; Menu, Settings, Wireless and Networks, Mobile Networks, (make sure data is enabled, make sure data roaming is on, and system select is set to automatic). If all of these fails I would recommend calling 611 or 18009220204, but make sure it is not on that device. Option number three is for tech :smileywink:

 

I hope this helped

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NoShineMM
Newbie
In response to TestMan
‎08-26-2010 10:59 AM

will Data Roaming on cost me on my bill?

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