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No 3G

Hello!

Last night I had a low battery so I connected my phone to the car charger. Everything was going fine, then all off the sudden the screen went black and was "glowing". I turned it off, and took it off the car charger. I got home and started charging it there. I left the phone off over night to charge and this morning turned on my phone. Everything looked good except that it will not connect to the 3G network. I can get it to connect to wifi and satellite but not the 3G. Is there anything I can do to fix this?

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moates

I regret to hear that you can no longer connect to 3G. I have provided some information below that may help.

Try checking the Data Delivery settings:

- Ensure the Data Delivery settings are checked (Press Menu – Settings – Data Manager – Data Delivery – <Background Data> <Data Roaming> <Data Enabled> ensure they are all selected. ***Please note that data roaming will inform you of charges, these charges will only apply if data is used outside of the U.S.

Try cycling through the devices connections:

-Turn WiFi on for a few seconds, and turn it off (Press Menu – Settings – Wireless & Networks settings – Wifi checked/unchecked

-Turn on Airplane mode for a few seconds, and turn it off (Press Menu – Settings - Wireless & Networks settings – Airplane mode checked/unchecked

-Depending on where you are located (outside of your home area), ensure that the system select is set to automatic (Press Menu – Settings – Wireless & Networks settings – Mobile Networks – System Select – Automatic)

Lastly, try power cycling the device. Turn the phone off, remove the battery, and put the battery back in then power the device back on.

I hope this information was helpful!

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