Like several posts I have read - my charge is doing the same thing! This is my second phone. They seem to last about 6 months with no issues and then BOOM! No network. I have restarted, put in airplane mode and out, pulled the battery out, pulled and replaced the sim card. Last time verizon reset my phone and it seemed to work and then I got a text and the whole phone went phooey. I can't call or conect to the network. This is total BS. I am going to stop at verizon on my way home and demand a new phone. If possible I am going to try and get another phone - unless they can assure me there's a fix. AND to add insult to injury the second phone I got was a refurb and is much slower than my original phone... another issue that pissed me off. Typically verizon is good with customer service - but I am VERY disappointed with this phone. 4G my butt!