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No one told me to get insurance

Dead_Moto_droid
Newbie
‎10-13-2010 02:32 AM

The sales associate did not mention that I should get insurance and now I am kind of up a creek without a paddle because I am paying for a phone that I can't use because it was dropped in water and I don't have a the money the money to get a new one..Is there anything I can do?

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Not applicable
‎10-13-2010 03:03 AM

{please keep your posts courteous} use an old phone or buy a cheap phone somewhere and transfer it to your account. You can drop your data plan and actually save $30 a month until your broken Droid is payed off.

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OldPilot
Contributor - Level 1
‎10-13-2010 09:57 AM

This reminds me of the people who have fires in their apartments but don't have the very cheap renter's insurance to cover replacement of the TVs, computers, and all the other stuff, yet have plenty of money for beer and cigarettes. Common sense isn't just a couple of words......

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August03
Contributor - Level 3
‎10-14-2010 01:23 PM

We offer a certified pre owned replacement program, for customers who dont have insurance.

You can visit our site at the link provided to check if you are elgible for the offer.


 http://support.vzw.com/information/cpo_replacement.html  

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Dead_Moto_droid
Newbie
‎10-15-2010 02:55 AM

First of all it was my first phone that I actually paid for and I am new to the whole having my own contract and second of all I will never buy a pre-owned phone they are junk

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Dead_Moto_droid
Newbie
In response to Dead_Moto_droid
‎10-15-2010 02:56 AM

And also I paid for my droid in cash all at once...

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Not applicable
In response to Dead_Moto_droid
‎10-15-2010 03:13 AM
Well if you paid for it in cash, you don't have a contract...no problem. If you have a two year contract, you didn't pay for it all at once and your are making payments over the next 24 months. You options are listed above, or you can pay the $350 ETF.
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reallyniceguy
Contributor - Level 2
In response to
‎10-20-2010 08:39 AM
I would suggest the certified pre owned phones, they are the EXACT same phones as warranty phones and the EXACT same phone that asurion will send you. The droid 1 is not sold as new anymore. Motorola only certifies it like a new one. If you buy a certified pre owned you can add insurance on it. Also remember that your bill shows you what you are paying for. If you are not being charged for insurance you need to call ASAP and have them correct it. Paying the bill means you read it and agree to whats being and whats not being charged. Go certified pre owned, its the same phone as warranty or insurance.
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