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Not getting email notifications

I got my Droid X yesterday, replacing my original Droid. So far I like it but I'm having trouble with email. Gmail works fine and I get notifications when new mail arrives. I also have a sbcglobal (Yahoo) email account that I use for most of my email. I've set it up correctly as I do receive email but I get no notifications when it arrives. I have gone into settings on the email program and set up notifications to show up in the status bar and for the phone to vibrate but nothing happens. I do not want any notification sound. Am I missing something?

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Kimberly_Nicole

keharty wrote:
I got my Droid X yesterday, replacing my original Droid. So far I like it but I'm having trouble with email. Gmail works fine and I get notifications when new mail arrives. I also have a sbcglobal (Yahoo) email account that I use for most of my email. I've set it up correctly as I do receive email but I get no notifications when it arrives. I have gone into settings on the email program and set up notifications to show up in the status bar and for the phone to vibrate but nothing happens. I do not want any notification sound. Am I missing something?

HI. I understand that you are having issues with your Droid X notifications and I will be happy to look into this for you. I do see that you did go in to set up the notifications. When you go into that particular email and go to Menu-Settings-Notifications, what exactly do you have checked and what options are left in that section?

Try to program the phone again by dialing *228 option 1 to see if that works.

Waiting on your reply,

Thanks!

keharty

In the email program I have notifications set:

Notifications is checked

Select Ringtone is set to silent

Vibrate is checked

I do sometimes get a notification that I've received a new email which is really weird as it's not consistent.

Kimberly_Nicole

Thank you for replying! I can certainly look into this for you. I understand completely. You are receiving some notifications but you are not receiving them all the time. Try to program your phone again by dialing *228 option 1 on your phone to see if that helps.

If it does not, did you download any type of messaging or email application on your phone? What applications have you downloaded so far?

Thanks! :smileywink:

keharty

Kimberly_Nicole wrote:
Thank you for replying! I can certainly look into this for you. I understand completely. You are receiving some notifications but you are not receiving them all the time. Try to program your phone again by dialing *228 option 1 on your phone to see if that helps.

If it does not, did you download any type of messaging or email application on your phone? What applications have you downloaded so far?

Thanks!

I am using the email program that came with the phone. I get notifications for all the other programs that offer them. I have downloaded too many other apps to list here. I'll try the phone program and see what happens.

donzarelli

I am having the same problem with email notifications with my corporate sync account. I have set it to data push and fetch at 15 mins as well. In my profession i need to receive these emails and notifications as quick as possible. I have sent several texts and haven't had any luck. Please help.

NeilM

just got my X today and I too am having the same notification alert issue. Emails are coming sporadically (not push instantaneously) via my work and yahoo mail but no notification sound/alert. I've tried everything. Just switched from the Droid Incredible and never had this issue with it.

It doesn't seem like the X works with 'push' email since it only retrieves the emails once you manually check it and click on email icon.

Anyone else experiencing this??

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