Not receiving email notifications

suz23
Newbie

Suddenly stopped receiving email notifications for both my Yahoo and work accounts.  Any idea how to get those notifications to start up again?

 

Thanks!

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3 Replies
Wildman
Legend

Did you double check the notifications settings?   Are you using stock app or a 3rd party application for you email accounts?

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suz23
Newbie

Thanks for the reply...I use Yahoo for my personal email and then I have my work email as well.  I noticed though, after finding time to look at my phone for more than a few seconds, that when I go into my email, either one, it never "loads" all the way.  It's got that circle constantly spinning all the time like it's going to load, but never does.  So basically, it's not just the notification that's my problem.  It's getting the email period.

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vereyezuhn
Master - Level 3

Go into Settings - Applications - Manage Apps - Select both of your email applications, and select "Clear Cache"

 

That should free things up. If it doesn't, the next step would be to uninstall and re-install both apps. You'll have to re-enter your login information, but you won't lose anything, and it's MUCH easier than going straight to a Factory Reset and losing ALL your data on your phone.

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