An Accepted Solution is available for this post.

Not recieving automated texts from SMS marketing campaigns.

sbcmurphy
Newbie
‎02-22-2011 10:56 PM

I just purchased a Droid Incredible, and so far the only issue I'm having is that I do not receive texts back from 5 digit short codes  (for example, text the word SAMPLE to 12345). On every other phone I've used I instantly get a response, but with the incredible I've tried with multiple short codes to no avail. Its works fine when sending with standard 10 digit phone numbers to other people. Does anyone know of a solution or reason behind this?!

0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
Ann154
Community Leader
Community Leader
‎02-22-2011 11:09 PM
Do you have premium messages blocked or messages from email addresses blocked?

I am not real familiar with all the messaging services.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post.
RalphT
Contributor - Level 3
‎02-24-2011 06:58 PM

If you are still having problems receiving text messages from short code numbers, please reply to the private message that I am sending you with your mobile number, your name and a contact number. I will contact you to provide troubleshooting assistance.

 

Thank You

 

 RalphT_Verizonsupport

0 Likes
Reply
An Accepted Solution is available for this post.
sammiehall
Newbie
‎03-25-2011 02:07 PM

I am having the same problems where I am not receiving automated messages to my Droid from my dentist through SMile Reminder or if I do they are all messed up. How were they able to fix the problem for you? This is very frustrating.  Here is an example...it completely left out the message! HELP!

 

[10] 11 (Thu). Thanks! {edited for privacy}

0 Likes
Reply