OZmail txt messages
chrisbriney226

how do i stop this txt messages from comming in its out of control....???????????????

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chrisbriney226

@AnthonyTa_VZW im still getting the ozmail txt messages after few days of what you did to fix it worked but after that im getting them like crazy please help me again.....

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gstoud
Newbie

I'm another one that is getting these OZMAIL messages all of a sudden. I've called and talked to Verizon reps. and have also been to the Verizon store about this. Which to me is very nerve wrecking when the problem still has not been fixed. Now all of a sudden I'm getting crazy text messages from International Numbers and numbers in California. I feel like every since I changed over June 22, 2011 it's been one problem after the other. I'm already on my third Droid, and I'm still having problems.Smiley Sad "That's a issue within itself".

Very Frustrated Customer on all levels

Gwendolyn

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palmettobelle
Newbie

I am also having Ozmail issues and getting ready to chuck my phone into the Mississippi River. Would someone be so kind as to help me fix this issue? I appreciate it!

-PB

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AnthonyTa_VZW
Verizon Employee

Hello palmettobelle,

I understand your frustrations with the OZmail issues, and don't want you to have to chuck your phone into the Mississippi River!  I would like to help.

Please send me a Direct Message so I can further assist with getting these messages stopped.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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r2gurls
Newbie

Could you please follow me also so I can contact you to help me get rid of these text messages also.  I just got another one as I'm typing this.

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lobsta1
Enthusiast - Level 1

I am also getting these OZMAIL messages. With format on this board I don't have a clue how to contact you.

Al

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AnthonyTa_VZW
Verizon Employee

Thanks Tidbits & juls74 for the great feedback & suggestions!

Hello chrisbriney226,

Sounds like this is becoming a nuisance, and I would like to take care of this for you.  Just as juls74 suggested, if you weren't able to stop the Ozmail notifications with the reply "STOP", just send me a direct message and I can take care of this for you.

Thanks, again, for your patience and for being a part of Verizon Wireless!

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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chrisbriney226

i dont know how to send you a direct message please help me.....it is still happening

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AnthonyTa_VZW
Verizon Employee

Hi chrisbriney226,

See if you can send me a direct message now. I am now following you.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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chrisbriney226

this sucks

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Tidbits
Legend

Text STOP.  That has always worked for me when I activated my cousins charge on my line for a short time for troubleshooting purposes.

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juls74
Enthusiast - Level 1

Unfortunately, STOP does not work in this case.  You need to call customer service and have them let you talk to a technical rep.  Some of them know exactly what to do and others don't.  After calling 6 or 7 times, I was able to find someone who said he turned off OZMail messages (it IS something that Verizon is sending) and thankfully, he was correct.  Just took persistance...

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