PHONE STICKS AND DELAYS ACCESS

JONTOW1904
Newbie

WHERE DO I START, IM ON MY 3RD REPLACEMENT 'REFURBISHED' PHONE AND STILL HAVE THE SAME ISSUES. TRYING TO OPEN A PROGRAM/APP IT TURNS RED THE 4-15 SECONDS LATER IT WILL OPEN UP, ONLY THEN I GET TO WAIT AGAIN AFTER EVERY TOUCH OF THE GLASS.

    SENDING TEXTS MESSAGES DRIVES ME CRAZY. 1ST I WAIT FOR THAT TEXT WINDOW TO OPEN AND WITH EACH TAP ON THE SCREEN THE FIRST LETTER TURNS RED AND I KEEP TYPING KNOWING ABOUT MY PROBLEM EVENTUALLY 3-6 WORDS I TYPED WILL SUDDENLY APPEAR.  EACH PHONE HAS HAD THE SAME PROBLEM REGARDLESS IF IF I HAVE NO ADDITIONAL APPS OR WITH OR WITHOUT THE CARD IN THE PHONE. SO MUCH MORE TO SAY REGARDING THIS PHONE AND SERVICE I'VE GOT FROM VERIZON.

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pool_shark
Specialist - Level 1

You say you've had these problems with each device you've tried. That would imply user error but I'll give you the benefit of the doubt. I have read that Verizon employees are installing task killers for customers. See if you have one installed and if so remove it.

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hkitty37
Newbie

I also have that problem and the verizon employee put the advanced task killer on my phone.  So your saying I should remove that?

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pool_shark
Specialist - Level 1

Yes, remove it. If that isn't the issue and you really think you need it, you can always put it back.

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jasnmar
Specialist - Level 1
+1 remove it.
Android doesn't really like task killers. It is generally a wash as far as battery life, but there are cases that can trend in either direction.

Vzw employees need to quit installing them by default.
Jason
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