Here is a link to access information on the PIN/Swipe Lock for Droid X:
https://motorola-global-en-usa.custhelp.com/app/answers/detail/a_id/48498/~/droid-x---screen-lock-(s...
If this information does not help to resolve the issue, then a factory reset will have to be completed to resolve the issue. This can be completed with the following steps:
Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Touch Erase Everything
Warning: This will erase all data from your phone, including:
Your Google account
System and application data and settings
Downloaded Applications
It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos
Factory Reset option 2 - Warning this will reset device back to original factory settings.
Turn off the phone
Press Power + Home at the same time
User may also press and hold Power + Home + Volume Down until display shows android triage screen
Display will show a triage android screen
Press the search hardkey - this will unhide the menu and show the following options
- Reboot system Now
- Apply sdcard:update.zip
- Wipe Data/Factory Reset
- Wipe Cache Partition
Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press camera key to select option and wipe device.
