Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Phone Freezing
hc1979
Newbie
‎02-07-2014 10:48 AM

Phone is freezing up in the middle of txting and using Facebook messenger. I have re-started the phone and even taken the batery out. This helps but I now doing it daily. Also I have to do this multiple times in a row to get it working sometimes. As of yesterday It's freezing up when I try to call someone.

0 Likes
1 Reply
Correct answers are available for this post.
Re: Phone Freezing
vzw_customer_support
Customer Service Rep
‎02-09-2014 10:57 AM

Hello hc1979,

Here I am to save the day! Let's get your Droid Incredible working the way it should with the Facebook Messenger. May I ask are you able to use the stock text app without any issues? Can you browse the web using the default browser. If you can share the software and baseband version that you have installed on the phone then we can customize a solution for you.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

0 Likes