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Phone not rebooting for update

ryanlashway
Newbie
‎12-13-2010 03:30 PM

I have been trying to get the latest update for a week now, have done a complete factory reset and still no good.

 

When prompted to install update I say install now and then am prompted a reboot will be completed, NO REBOOT. The update only prompts me once and awhile but everytime, NO REBOOT.

 

Anyone run into this. I have disabled advance task killer thinking this may be the problem but still, NO REBOOT.

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RobCash
Newbie
‎12-13-2010 05:11 PM

I saw the same thing over and over.. I ended up following advice from xda-developers and using the Google SDK and adb to copy an edited build.prof file over top of the existing one.  There's a string in there about what version you're running that updates are checked against.  If you set that number to the correct version number (264707), the update prompts stop.

 

http://forum.xda-developers.com/showthread.php?t=836120

http://androidforums.com/incredible-all-things-root/217209-got-rid-ota-update-nag.html

 

 

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ryanlashway
Newbie
In response to RobCash
‎12-13-2010 05:15 PM

Yeah but what if you want the update.

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budone
Legend
In response to ryanlashway
‎12-13-2010 05:24 PM

You could do a master reset. But be sure to save your contacts, docs, pix and such to your SD Card (then remove it) or PC prior to doing so. I believe you would get the newest updates then.

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kneekahliss
Contributor - Level 1
In response to ryanlashway
‎12-13-2010 05:24 PM

Why are you using advanced task killer on an Incredible non-the-less!!!  you are crazy!!! dont take it personal but I am curious. Why do YOU think you should use a task killer on this phone?

 

As far your problem goes. Master Reset. Verify you have nothing on the phone of yours other than whats on the SD card. if you have apps Master Reset again. Once everything is off DO NOT login to your google account.

 

immediately go to menu > settings > about phone > and try to do your update

 

otherwise its time for a replacement if you cant get it to go

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ryanlashway
Newbie
In response to kneekahliss
‎12-13-2010 05:27 PM

MAster Reset, is this the same as Factor reset. Have tried that.

 

Am using advance task killer to conserve battery, there are like 10 things that run in the background even if you havent opened them, why arent you using it ?

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RobCash
Newbie
In response to ryanlashway
‎12-13-2010 05:32 PM

With 2.2, Advanced Task Killer became completely useless.  Froyo blocks apps from forcing closed other apps, and if it does happen, they start right back up again.  You might as well uninstall it.

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kneekahliss
Contributor - Level 1
In response to ryanlashway
‎12-13-2010 05:32 PM

yes same as the factory reset.

 

adv task killer does not conserve battery. apps running the background hardly kill your battery UNLESS its doing something...

IE your browser downloading a 100mb file. Streaming live videos etc. killing services hurts more than helps. 

 

If youre upload pics and comments to facebook yes you are killing your battery, the minute you switch away its not killing your battery. Linux manages its battery and memory well, it does not need a human to help it. uninstall it. These arent windows mobile phones. use watchdog for misbehaving apps.

 

If  youve done  the factory reset and you still cant get your update, call in, tech will not be able to fix and they will send you a CLNR.

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ryanlashway
Newbie
In response to kneekahliss
‎12-13-2010 05:34 PM

Ok, uninstalling Advanced Task Killer, goodbye 2 dollar purchase, lol.

 

I would rather get the unit fixed as it has the Amoled screen verse the SLCD. No other options ?

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RobCash
Newbie
In response to ryanlashway
‎12-13-2010 05:35 PM

from what I read, the update was just bloatware anyway.. :smileyvery-happy:

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budone
Legend
In response to RobCash
‎12-13-2010 05:25 PM

 

RobCash wrote:

I saw the same thing over and over.. I ended up following advice from xda-developers and using the Google SDK and adb to copy an edited build.prof file over top of the existing one.  There's a string in there about what version you're running that updates are checked against.  If you set that number to the correct version number (264707), the update prompts stop.

 

http://forum.xda-developers.com/showthread.php?t=836120

http://androidforums.com/incredible-all-things-root/217209-got-rid-ota-update-nag.html

 

 

You may want to remove your phone number from your device description. All of us can see it.

 

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budone
Legend
‎12-13-2010 05:39 PM

 

ryanlashway wrote:

I have been trying to get the latest update for a week now, have done a complete factory reset and still no good.

 

When prompted to install update I say install now and then am prompted a reboot will be completed, NO REBOOT. The update only prompts me once and awhile but everytime, NO REBOOT.

 

Anyone run into this. I have disabled advance task killer thinking this may be the problem but still, NO REBOOT.

Are you looking for the update that added the Verizon Market place, or Froyo 2.2.1??  If the latter, it will come automatically from Google. This update basically changes how the marketplace looks. In addition if you buy an app you only have 15 minutes to request a refund, down from 24 hours. (BAD MOVE)  3 or 4 hours, ok.....15 minutes, is just a money grab. IMO

 

Also when you click ok to update, are you atempting cia the 3G connection or WiFi?

 

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RobCash
Newbie
In response to budone
‎12-13-2010 05:43 PM

I think he's talking about the update from November...

 

Was a manual update ever released, the way froyo was.. using the update.zip method?

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kneekahliss
Contributor - Level 1
In response to RobCash
‎12-13-2010 05:45 PM

Yes you can manually update from a update.zip however that is for advanced users that know what they are doing.

 

I would not recommend that unless you have already rooted your phone and know what youre doing.

 

No manual update was released by Verizon officially.

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ryanlashway
Newbie
In response to kneekahliss
‎12-13-2010 05:54 PM

do you have the update.zip, already rooted and have since unrooted because I was not using a custom rom or tether (used to but have since gone back to stock)>

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RobCash
Newbie
In response to kneekahliss
‎12-13-2010 06:09 PM

Would be nice if they would officially release the update for download, instead of just OTA.  I double checked, doesn't look like Google posted it... It's probably sitting in a temp directory on the phone though?  You might be able to manually install it that way?

 

Can the update.zip files be incremental updates, or are they reserved for full OS updates only?

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kneekahliss
Contributor - Level 1
In response to RobCash
‎12-13-2010 06:16 PM

they are incremental...

 

try looking at alldroid.org or other android sites that offer kitchen software.

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budone
Legend
In response to RobCash
‎12-13-2010 05:49 PM

Not yet. Most of the November update was nothing more than more apps that I will not use.

 

But here are the details. Update Details

 

The other pdf states if rhe download does not occur call 800-922-0204 from another phone, and choose option 3 from the mneu tree.

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ryanlashway
Newbie
In response to budone
‎12-13-2010 05:51 PM

update was for V Cast and a couple bugs

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kneekahliss
Contributor - Level 1
In response to ryanlashway
‎12-13-2010 05:56 PM

Approval Date: 10/29/10
Available in Stores: TBD (Rolled out in stages via OTA starting 11/08/10)

Symptoms Resolved:

  • Preinstalled VCast App Store
  • Updated Flash Player (security enhancements)
  • Visual Voicemail Wi-Fi operation improvements: removed incorrect "Data Service NA" message and post call VVM notifications
  • Removed spinning circle icon displayed after FOTA update
  • Enhanced support for Yahoo! IMAP email
  • Exchange Active Sync password not required after MR2 update
  • Support for new Twitter authentication
  • Updated Slacker application
  • VZAccess Manager: ADR6300 does not appear in Window's Device Manager when removed and reinserted when screen is locked
  • Cannot play uLaw and aLaw WAV files after MR2 update
  • Attachments are limited to 5MB total
  • After the MR2 update, POP3 emails deleted on device if deleted on server
  • Modem Link not disabled when the USB mode is switched from Modem Link to Charge Only
  • Updated Cox POP3 email settings
  • No option in browser to play YouTube videos in the YouTube application
  • Google Map: Switching from portrait to landscape orientation causes the space bar key to not be displayed
  • Updated Comcast POP3 email settings
  • Help screen shown when the Search key is used in the Phone Dialer, button images are displayed in the incorrect order

 

 I do not have an INCREDIBLE sorry. DROID 1 overclocked to 1.25ghz

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