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Phone screen NOT working but phone IS working

Like the subject says, my screen is not working, but phone works fine.

I was able to guess the 'turn on USB storage' button and I got everything backed up.

I didn't drop or let my anger loose on the phone =P.

This is my 3rd replacement phone! I read another thread on the first page of someone complaining they are on their 4th phone. Prior to that reading, I was hoping I could upgrade or convince them to give me a NEW phone rather than a used. I guess that won't be happening.

I also tried all sorts of battery pulls including waiting 30min before I put it back in...none of this worked.

So I guess my best bet atm is to take it in to the store?

Thanks!

Comments

scottshad

tangomango,
gosh so sorry that you are having a problem. yes take it back and
Have you done a reset? if so, take it back
when they offer you another used one, demand to speak to management! 3 replacements is enough to show that they are not working. I would demand a new one!!! Of course this is just my opinion.

NJDroid

I am on my second Droid. The first one was damaged due to me dropping it. I have insurance and had a replacement sent to me. A month later I get the BSOD Black or Blank Screen of Death. I did the battery thing as well as a hard rest and nothing.

I am three months away from an upgrade and I am starting to think of downgrading to just an ordinary phone.

It seems that smartphones are too problematic and require dealing with multiple parties i.e Verizon, Motorola, and the Insurance company for the phone.

Lkuk

I am on my first phone for my son and have the BSOD!!!! The screen went black 8 days past the warranty and they wouldn't budge in letting a technician look at it.!!!

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