Phone turns itself on after updating ver 4.5.5. Verizon offers no solutions

[vereyezuhn]

Turn it off again, and it will stay off. This is widely reported on these forums, and that is the solution.

[Wildman]

Also try cleating cache...

[Cody21]

@Wildman - FYI, I did the WIPE CACHE ...  does NOT fix the issue.

[DionM_VZW]

To the OP and to anyone that has experienced this issue, I am happy to assist. If the great suggestions that have been offered by the community have not resolved this matter, please send me a personal message. Please include your name, your mobile number, and a time frame during which you would prefer to be contacted. Thanks! 

[Cody21]

With all due respect Dion, be careful what you ask for ...  this problem that was introduced in GB is WIDELY reported by hundreds (or thousands?) of people.  Moto is very aware of the problem and likely working on a software fix.  A WIPE CACHE or a FACTORY RESET does NOT fix the problem.

ref:  https://supportforums.motorola.com/thread/51621?tstart=0

[DionM_VZW]

And thanks for the head's up, Cody21! I know it's a tough situation, but that's why we're here

[bearone21]

most folks affected, me included, have said that it stays off after the 2nd time. to me, not a big deal.

[Cody21]

Agreed.  More of an annoyance right now, but hopefull this new 'feature' will be fixed with the impending fix update.  (crosses fingers).

[thehudd]

I've learned just to live with it. No problems with anything else.