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Phone turns off then dead
kareese
Member

I have a Droid Incredible 2 and have had problems the last few days.  I charge my phone overnight so that it is completely charged for the next day.  I typically do not have any problems with the battery dying unless I use a lot of apps/internet/etc excessively.  However, the past 3 days I will get to about 75% battery and then the phone will randomly shut off in the middle of me doing something.  When I power the device back on the battery is dead and reads "connect to charger".  Any recommendations???

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Re: Phone turns off then dead
vzw_customer_support
Customer Support

I can understand how this battery situation can be baffling.That certainly sounds like a bad battery issue.
Have you since had the battery replaced?
How is the phone working now?

Tamara H.
Follow us on Twitter @VZWSupport

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