Phone turns self on after manually turn off

Redrider
Newbie

One of the solutions I have seen in these posts for the turning on probem was to clear the cache. How do I do that?

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Cody21
Master - Level 2

This is a GB issue, nothing more, nothing less. MOTO is fully aware of the problem & there is no fix for it.

 

... but if you wish to see/try for yourself:

 

  • Power off
  • Power On Holding Home Key
  • When Andy with Exlamation Point Shows up Press BOTH Volume keys
  • Use Volume Keys to navigate to "wipe cache partition" and tap power button to select
  • Wait for it to finish and select reboot system
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bearone21
Legend

most folks found that when the phone was turned off the 2nd time, it stays off.

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