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Phone will NOT Power On. White Light when I connect charger
Agnese
Member

My phone will NOT power on.  I have removed the battery, SIM, Media card, everything. Left Battery out for more then 10 minutes. There is a white light when I plug in the Charger.  This is what I woke up to after leaving it charging over night (well from midnight-5am)

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Re: Phone will NOT Power On. White Light when I connect charger
vzw_customer_support
Customer Support

@Agnese

I apologize for the delayed response and I am confident your issue has been resolved since the original date of your post! If not, I can happily assist you. Has your phone been exposed to any physical or water damage? Try holding the power and volume down button simultaneously until the device reset. Please let me know if you have any additional questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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