Phone will not pull down OTA Update

AB000
Newbie

My Phone will not pull down OTA Update.

 

Please help

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1 Solution
Cody21
Master - Level 2

PS - someone on the MOTO forum suggested to make sure you don't have a setting set  that prevents the OTA update:

 

Menu>Settings>Data Manager>Data delivery>Social applications 

 

Make sure that the Sync over Wi-Fi only setting is NOT checked. If it is than uncheck it and try System updates again.

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7 Replies
Cody21
Master - Level 2

Is it saying you're "UP TO DATE" or are you getting an error?  If UP TO DATE, you just have to be patient until it is scheduled for your device.

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AB000
Newbie

It's saying its up date and try later.

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Cody21
Master - Level 2

then you just need to wait and check back tomorrow ... They're likely rolling the updates out in waves of users. probably so as to not overload their server(s). 

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AB000
Newbie

Ok, Thank you

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Cody21
Master - Level 2

PS - someone on the MOTO forum suggested to make sure you don't have a setting set  that prevents the OTA update:

 

Menu>Settings>Data Manager>Data delivery>Social applications 

 

Make sure that the Sync over Wi-Fi only setting is NOT checked. If it is than uncheck it and try System updates again.

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AB000
Newbie

thank you that worked

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Cody21
Master - Level 2

Cool   ..  glad it worked.

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