Photo Upload frozen on X2

nikdillz
Newbie

I uploaded a photo to FB the other day and it's frozen at 20%.  It's showing on the top bar as "ongoing".  How do I cancel this upload and clear that item?  It's been there for 2 days.  Thanks!

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1 Solution
ChristinaB_VZW
Verizon Employee

Hello Nikdillz,

 

Thanks to the community for your suggestions. I understand your concern in regards to uploading a picture from your phone to Facebook. If this issue is not yet resolved, please try by uninstalling, then reinstalling the Facebook application. You can remove the application by following these steps:

 

Menu>Settings>Applications>Manage Applications>Facebook

 

Choose "Uninstall" and then press OK to confirm. 

 

Once the application is uninstalled, you are able to go back into the Market and re-download. It is a free application. 

 

If you have any further difficulties, feel free to send me a private message. I will be happy to assist you further. 

 

Thanks very much, 

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8 Replies
Hulk0069
Contributor - Level 1
Try turning your phone off and back on.
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Wildman
Legend

Which app are you using to upload file?

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ChristinaB_VZW
Verizon Employee

Hello Nikdillz,

 

Thanks to the community for your suggestions. I understand your concern in regards to uploading a picture from your phone to Facebook. If this issue is not yet resolved, please try by uninstalling, then reinstalling the Facebook application. You can remove the application by following these steps:

 

Menu>Settings>Applications>Manage Applications>Facebook

 

Choose "Uninstall" and then press OK to confirm. 

 

Once the application is uninstalled, you are able to go back into the Market and re-download. It is a free application. 

 

If you have any further difficulties, feel free to send me a private message. I will be happy to assist you further. 

 

Thanks very much, 

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Wildman
Legend

Facebook appears to be a stock installed apps that will not allow the user to uninstall, mine has the uninstall option grayed out..

 

Update:  Just realized the user has a Droid X2, maybe the uninstall option is on that device...

 

I hope that there is a plan to seperate the Droid X and X2 information on the forum because all answers for one device doesnt apply for the other...

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B33
Legend

That is True wildman if a seperate plan is'nt Made up for the Droid X 2 there's going to alott of Confusion. an dont see why they cant do this. There is one for the Droid Incredible 2.

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Hulk0069
Contributor - Level 1
I have a droidx2, you have to install facebook doesn't come preinstalled, weird cuz it has a facebook authenticator which is not an app or widget, i checked hard.
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gerio
Specialist - Level 2
Quick and dirty (the best kind... :smileyhappy:)

The Facebook app doesn't come installed on the X2 and I don't remember it coming on the X, but I'll look later.

I always had terrible luck with the Facebook application, always using the touch mobile website.

I've uploaded a couple of pics to Facebook, using the share feature in the gallery. Not had any trouble doing that, with either version of the X.

But this is how I got in trouble the last time... :smileyhappy:))

Back to the bunker....

Geri O
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B33
Legend

Geri your back. ! Glad to see your post. Thats all i can say right now.

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