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Pic Message won't download

Koolaid88
Newbie
‎09-17-2010 08:31 PM

I have gotten a few picture messages and they won't load. I click the download button and it takes a second.. says downloading and then in another second goes back to the download button..

 

Any suggestions? or help...?

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dabubbakin
Contributor - Level 3
‎09-17-2010 11:15 PM
What service provider, and phone are they being sent from?
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Ms_Shonta
Contributor - Level 2
In response to dabubbakin
‎09-20-2010 05:18 PM

Try doing  battery pull on your phone to reboot the settings. Remove the battery from the phone for about 1 minute place the battery back in and power the phone on, you can have that person resend the message to see if it will download.

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budone
Legend
In response to dabubbakin
‎09-21-2010 09:41 PM

You wont know, but ask them how large a file it is.

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Maxx-user
Newbie
‎02-25-2013 07:40 PM

Turning off Wi-Fi let 2 TXT pics download almost immediately. Turned Wi-Fi back on once the download completed.

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