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Power Problems
erinlynne_allen
Newbie
‎10-28-2013 10:43 AM

Okay so Ive had this phone for about a month, and Just starting last week, it starts cutting off and on like every 15 seconds unless its on charge. The battery level is completely fine. I kinda dont have any money to get this fixed at all so im kinda bugging out about this. Does anyone know whats goin on with it? Help me please!

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Re: Power Problems
vzw_customer_support
Customer Service Rep
‎10-30-2013 10:48 AM

Oh wow! I want you to be able to use your phone correctly. Where did you buy this phone? Did you download any new applications to the phone? If so, try uninstalling. Remove the battery for a few seconds and re-insert. If no change, boot your phone into safe mode to see if it's still rebooting on its own http://bit.ly/VL1qxK.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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