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Power button
darpettit
Member

My power button does not turn my phone on...I have to remove the battery and let it reboot.  Is there a way to fix this issue?

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Re: Power button
vzw_customer_support
Customer Support

I hate to be the bearer of bad news, but hardware problems aren't generally fixable. Is there any damage to your device? How old is your phone? If it's within 1 year of purchase with no damage, we can look into sending you a warranty replacement. Please follow/Direct Message me (MikeS_VZW) with your phone number and I'll explore this option with you. You may also call 866-406-5154 for immediate assistance.

I look forward to resolving this for you!

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

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