Preinstalled Applications & Error messages

ejbarham
Newbie

Hello,

 

The browser and voicemail shortcuts on my main screen are now saying "application not installed" when I try to open them.  In my main application screen, they are gone.  I tried turning my phone off and turning it back on and now, my short cuts are completely gone. 

 

Also, when I try to open my facebook application, it says, "the application facebook (process com.facebook.katana) has stopped unexpectedly.  Please try again." 

 

Any suggestions on what I can do to remedy these problems?

 

All advice and suggestions are welcomed and greatly appreciated.

 

Thank you.

0 Likes
Reply
1 Solution
Wildman
Legend

This seem to be a consistant issue after update for apps that was moved to the sd card, usually the easies fix is to backup personal data and hard reset.

View solution in original post

0 Likes
Reply
1 Reply
Wildman
Legend

This seem to be a consistant issue after update for apps that was moved to the sd card, usually the easies fix is to backup personal data and hard reset.

0 Likes
Reply