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Problem unlocking the screen when a call is coming in.

I am unable to unlock the screen when a call is coming in. This causes me to miss the call and I have to call the person back. Similar problems when you his "ANSWER" when the call comes in and the screen is not locked. I received my Droid in mid-June and the replacement I received yesterday (8/9/10) has the same issue.

Comments

budone

The issue I had when answering a call on a locked screen was, when i removed the phone or picked up the phone to unlock, I would drag UP the screen which sends the call to VM.

It took me two months to figure out what the issue was.

Also, make sure turn off the option to silence the ringer once you move the phone. May be a co winky-dink, but I have not had an issue since I turned off that option.

Mike01

The the issue I am having. The Tech from Verizon was calling me while I had the phone in my hand. The bar to open the screen froze and would not release the screen.

Mike01

I will try changing the option to silence the ringer once you move the phone. Thanks for the suggestion.

Lockup

My wife has had the same problem. I have suspected the invisible shield she was using that she bought at best buy (I never liked the thing) we changed it out and so far I don’t think she has had the problem but I am not sure. I can tell you I have the screen protector VZW sells and have never had that problem.

Mike01

I do not have a screen saver on the phone. Thanks for the info.

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