I get an error message when I try to use my Skype mobile app. It says Skyoe mobile can only be used on Verizon Wireless in the US...to learn about using Skype mobile to make free or low cost calls from the US visit www.verizonwireless.com/skypemobile ...ok. First of all I am trying to make my call from the US...this app used to work...I am a former Alltel customer , I spent 1 1/2 hours on the phone with a Verizon tech who could not help me and an hour with the Verizon outlet by my house...is anyone else having this problem? Please help!
thebestkids wrote:I get an error message when I try to use my Skype mobile app. It says Skyoe mobile can only be used on Verizon Wireless in the US...to learn about using Skype mobile to make free or low cost calls from the US visit www.verizonwireless.com/skypemobile ...ok. First of all I am trying to make my call from the US...this app used to work...I am a former Alltel customer , I spent 1 1/2 hours on the phone with a Verizon tech who could not help me and an hour with the Verizon outlet by my house...is anyone else having this problem? Please help!
Are you connected to Verizon's 3G network or are you trying to do this over Wi-Fi?
Skype mobile only works on Verizon Wireless' domestic 3G network. It won't work over Wi-Fi and it won't work in most data roaming areas, although I have heard some stories of it working while data roaming.
I am using the 3G network...
thebestkids wrote:I get an error message when I try to use my Skype mobile app. It says Skyoe mobile can only be used on Verizon Wireless in the US...to learn about using Skype mobile to make free or low cost calls from the US visit www.verizonwireless.com/skypemobile ...ok. First of all I am trying to make my call from the US...this app used to work...I am a former Alltel customer , I spent 1 1/2 hours on the phone with a Verizon tech who could not help me and an hour with the Verizon outlet by my house...is anyone else having this problem? Please help!
First off, are you on a Verizon or an Alltel plan? With that what PRL is your phone using?
I wonder if you were connecting to a former Alltel tower that somehow still thinks it an Alltel tower or your phone thought it was an Alltel tower. Either way the Skype app could have not gotten the right message or code that "Yes, you are on Verizon. Please continue connecting". BTW There is no basis to this thought just past experience with issues with merged areas.
If anything , I hope this give you some ideas.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Good thoughts but it has worked prevoiusly...It has only been since the last Skype update that is stopped.
Start a new topic or ask questions in the open forum.
