Proximity Sensor

Cobjones
Contributor - Level 1
I have been having problems with my sensor... I am unsure if it is the 2.2 or my refurb... I got the refurb around 2 days before the update.

If anyone else has had this issue please explain your solution.
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19 Replies
JerryHam
Newbie

Did you want to describe the issue a bit for us? For example, what is the problem with the sensor? Does it not notice when the phone is close to your face (where it should blank the screen) or does it blank fine, but when you take the phone back away from your face the screen doesn't come back on? There are many things that you could mean by your post - "having problems with my sensor" doesn't give us enough to go on to either help our or tell you if we have similar issues.

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Cobjones
Contributor - Level 1
How about all of the above.

#1 phone goes black just fine, after 20 seconds the screen comes back on even when it is next to my head.

#2 phone will go black and not come out unless I lock and unlock the phone.

I have hung up on 3 people today (work phone too)... I have prompted/several menus I didn't want as well...

Does that help Jerry? I hope that clarifies it... does anyone else think I shouldn't have all these issues?
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PJNC284
Master - Level 2

No issues here.  There have been reported issues where if you have it laying on your shoulder, the screen will come back on.  Guess they adjusted the sensitivity of it or something.

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DaddyJosh
Newbie

I'm also having the same issue

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RonAnderson
Newbie
I have that problem while talking as a phone. The screen locks, and will not unlock. I push the slider open and the phone comes back. The other thing I found while using as a phone cheek will hit the add a call button and mute you. Then screen locks, and they hang up.
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skh
Newbie
My wife has the same issues with hers. I don't have any with mine. Then she used mine one day, and promptly hung up on someone. I never have.
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skh
Newbie
I'm not saying there isn't a problem. I have also used hers and have never experienced these problems. She complains about them almost daily.
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nikki61681
Newbie

yea I have had my phone for 6 months and have never had a problem but now when I keep dropping calls and I think it maybe my ear hitting the end

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Jennifer81
Newbie

I've been having the same issue. While on a call my dial pad will come up and as I'm talking I'm dialing numbers. Also I've had a call become muted while using the speaker phone. Also I was unable to answer a call today it would only let me decline the call. I've been trying to figure out how to change the sensitivity on my phone but I can't seem to find it. All this started happening when we got the new update.

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PJNC284
Master - Level 2

looks like the majority of those complaining are female.  Wonder if long hair could be interfering with the sensor and causing problems since the update seems to have changed things.

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Cobjones
Contributor - Level 1
I'm male, and this problem didn't start until this last refurb they sent me (phone #5 now)...
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JerryHam
Newbie

Just as a data point - I have not had any of these problems with my Droid. It is one of the "first" in that I got it back in Nov. 2009 the day they came out (well, not quite true - THAT one randomly rebooted even while sitting on a desk and I had to have it replaced 2 days later, but still I got my current one within the first week of availability). As far as I can tell the proximity sensor is acting like it is supposed to. Screen blanks on a call when the phone is up to my ear, and turns back on when I take the phone back away.

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Cobjones
Contributor - Level 1
Like I said.. the first 3 had no problems
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shawnb
Newbie

I am also having issues with my original Droid since the 2.2 update.  I bought mine within a week of the original release (Nov-09) and had issues with the proximity sensor until the first update.  Everything has worked fine until the 2.2 update.

 

I typically have issues when I use my shoulder to hold the phone to my ear.  The screen turns on, and something happens... sometimes it hangs up, other times it switches to other screens (usually the home screen).

 

The times it actually does not hang up on the call, it is *extremely* frustrating because it becomes impossible to return to the call-in-progress screen.  It returns to the home screen, the display is still ON, but as soon as I pull it away from my ear, the display turns OFF within 1-2 seconds.  I hit the power button, slide to unlock, and the home screen displays briefly (1 sec) before the display powers down again.  Hit power again, sometimes it displays the home screen briefly (1 sec), other times the slider; either way, the display always turns off before I can pull down the notifications bar and return to the call in progress.  I am basically stuck until either the other caller ends the call, or I power down the phone and turn it back off.

 

I've read in other forums that it may be related to holding the phone at a certain angle while talking, but have not seen any resolutions for the problem.

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Cobjones
Contributor - Level 1
It is a phone by phone problem. I had no issues from phones 1-3 and phone 4 had prox issues. I just got my 5th, but the slider comes off track. This one will have to go back as well. It also double types when I use the slider keyboard.

Give me a new phone already.
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RonAnderson
Newbie
I do not think it is a problem with froyo. All of my past phones have cut in and out as well and mine has been doing it this time since I got it last Nov. Must be a Motorola trait being I have only had Motorolas.

BTW I am male

Ron

My fix is use a bluetooth or keep looking at the screen. I think it does that on every phone though with the moisture of the skin, or the movement while speaking.
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Cobjones
Contributor - Level 1
Only one of mine has had the problem... 1/5 but very small sample size 5/5 with some problem.
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nascrnanna88
Newbie
Me too I am constantly having to un-mute it or unlock it to finish the call Very annoying!!!!!!
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eddiejt
Newbie

I hate to be the bad guy here. Well, not really. lol ..... I got my droid when they first came out. Since then I have updated 3 times with OTA's. I have rooted and gone back to stock, I have even had it on AT&T and T-Mobile networks. But no matter what i do with this phone, I can't seem to be unhappy with it. I love my Droid, and anyone who has one when they quit selling them for good, will have something worth money to the people that know what they are doing with them. Perhaps you people are just hard on your phones. I know my sons are. Just take a bit of advice, be nice to your equipment, and it will do the same in return.

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