This is my first smart phone. I have noticed that it is not wanting to time out, where it goes to a black screen, It never has gone back to the part where you have to touch and pull the lock since I did it the first time. Does anyone have any suggestions? (I have got my screen time out set at 30 sec) And I was wondering if anyone knew how to get your name into the area where it says this phone belongs to: (noticed it on there when I pushed the lock (power) button myself? Thank you ahead of time for any help that you can give me. God Bless