Random Keypad Tone During Calls

[tufrthanu]

Over the last month or two I have noticed that while making or recievong calls at random points during the call I will hear a long loud tone very reminiscent of what the keypad sounds like, or when someone accidently hits a key on a regular phone during a conversation. I do not have the minute timer selected so I don't think it is from that. I am at a loss as to what it could be. Does anyone have any ideas or how I can fix it its highly annoying. Any help is appreciated. Thanks!

[DieAnne]

Hi.  Are you sure it's not your face touching the screen?  (I've done that.)  Does it happen if you use blue tooth or speaker?

[tufrthanu]

I don't think that is the cause. From what I understand the DROID has a sensor that is suppose to keep that from happening. I have not been able to replicate the occurrence while on speaker however.

[DieAnne]

I've done it ... my cheek makes the keys press.  Usually the # 6 for some reason.  If it happens again, while still on your call, pull the phone away from your face and see if you can see any numbers on the screen.

[crb79]

If the screen is not turning off while you hold it to your ear then you can still press buttons with your ear/check/face.

That or someone is playing a trick on you on the other end.

[#6]

I appreciate everyone's comments and I agree it sounds like the phone is hitting your cheek and pressing numbers. If you are not able to duplicate this issue when using speakerphone, it sounds like this is the issue. The phone does have a sensor to test when the phone is near your face. If you move the phone slightly or move your head, or your hair gets in the way, it can block the sensor. 

[vereyezuhn]

I know this thread is a few days old, but it's most likely the minute reminders you're hearing that beep every minute you're on a call. You can disable this in Settings.

[tufrthanu]

No as I specified in my original post the minute alert is shut off.  Also the touchscreen is black and inert while on the phone so I don't think its my cheek.  I also make sure not to touch any of the physical buttons on the phone.  I may take it into a verizon store and see what they can do since I have been having other issues especially since the recent software update.  Thanks for all of your replies though.

[tufrthanu]

After having this happen repeatedly I am thinking about going into a verizon store to see what they have to say.  I have not been able to replicate the sound by intentionally pushing any of the buttons on the phone even its not right near my face.  Additionally when the buttons do sound they make a different sound than the one I am hearing over the phone.  Any further ideas?

[Bob_Z]

I had a similar problem a couple of times. Noticed that the dial pad was on the screen and my ear was pressing on the numbers. Hid the dial pad and the problem went away.

[tufrthanu]

The tone does not match any tone that any of the buttons or keypad makes that could possibly be open during my phone calls.

[Wildman]

Try downloading Z-DeviceTest and test the Proximity Sensor, just activate test and plase finger over right corner of the ear speaker and the readout should show a distance change, mine shows 3000 in distance when I cover sensor... 

https://market.android.com/details?id=zausan.zdevicetest&feature=search_result

[tufrthanu]

Oh wow cool app wildman.  Yes its showing 3.0000 cm on the proximity sensor test.

[Wildman]

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tufrthanu wrote:

Oh wow cool app wildman.  Yes its showing 3.0000 cm on the proximity sensor test.

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Well that verifies its not a bad Proximity sensor..  So I would agree with the others reports that you may be unconsciously face dialing, I have learned that the sensor can be a bit responsive with the phone being positioned on face a curtain way, maybe this is you situation, if you test it on speaker phone or Bluetooth and do not have it happen this has to be the situation.

[tufrthanu]

Except that if the proximity sensor is working that means that the touch screen is disabled and so theres no way it could be from an errant push of a button.  I'm sorry but this isn't my first time using a cell phone.

[tufrthanu]

UPDATE:

I can now confirm that it also happens when using speakerphone.  So any further ideas are appreciated. Thanks.

[tufrthanu]

Anyone?

[gerio]

Sir, I don't have anything to offer with your issue except to take it in and have it looked at by a Verizon phone tech.

But I assure you, Wildman is one guy that makes no assumptions about your abilities or history with phones. He simply lays out a set of troubleshooting procedures that you can accept or ignore. He never alluded to anything regarding how many times you have used a phone. I can't say for certain, but my guess is that the interest in helping you disappeared with that remark.

Regardless, good luck,
Geri O

[tufrthanu]

Your guesses aren't of interest of me nor is your opinion of my issue.  If you have nothing substantive to add you needn't bother posting. Thank you.

[gerio]

Well then, its probably a good thing I didnt ask you if you were interested in my opinion, eh, my feelings could have hurt, ya know..

And Ill thank you to not tell me what to do.

Regardless of your oh-so-charming response, I still wish you well in the search for a solution to your issue.

Geri O