Random Reboots

Blue218
Newbie

I've had my harge for a few weeks now and up to today I might get one random reboot/power off and then on a week or so.....no big deal.  But this morning my Charge rebooted while it was still plugged into the charger(I was across the room not touching it), and again when I was walking out the door (off charger and in holster with no touching about 30 minutes after 1st),  and then again while still in holster (Seidio holster/case combo about 1 hour later), and then agian while I was trying to dial a call about 6 hours later.

 

4 times in a day not ok.....once a week livable but 4 times in a day....ug.  Anyone else having a similar problem?  I went to the Verizon store and they said that this is not on the "list of known problems" but it had been submitted?  Any ideas?

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droidcharge1996

This has been a common problem throughout the forum. It has been referenced in many of the threads I have seen. Although I do not have a solution maybe it would help if you looked/posted in this thread.

 

http://community.vzw.com/t5/DROID-Charge-by-Samsung/List-of-droid-charge-problem-encountered-so-far/...

 

Sorry for not having an answer. Hope I helped!

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AntonioC_VZW
Verizon Employee

Blue218 wrote:

I've had my harge for a few weeks now and up to today I might get one random reboot/power off and then on a week or so.....no big deal.  But this morning my Charge rebooted while it was still plugged into the charger(I was across the room not touching it), and again when I was walking out the door (off charger and in holster with no touching about 30 minutes after 1st),  and then again while still in holster (Seidio holster/case combo about 1 hour later), and then agian while I was trying to dial a call about 6 hours later.

 

4 times in a day not ok.....once a week livable but 4 times in a day....ug.  Anyone else having a similar problem?  I went to the Verizon store and they said that this is not on the "list of known problems" but it had been submitted?  Any ideas?



Hi Blue218,

 

I understand your discontent. I would be frustrated if my phone rebooted by itself for no apparent reason. This sounds like a 3rd party application conflict. Please run your phone in SAFE MODE for a day. Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.

 

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