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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Re: Droid SD & Phone Storage - Factory Data Reset?
magmae8
Member

How do you stop your phone from sending a single text message multiple times until you have to turn off your phone!?!!!! This should not happen.  And a week ago I had to go down to the local Verizon store to fix duplicate contacts from going to even up to 9 or 10 copies of one name.  After spending my valuable time (2 Hrs.+) there, I had to leave and it still wasn't resolved.  I told a manager of the store my frustration and he just walked away from me.  I'm canceling my account.  And the fees to break my account agreement should be waived for all the time and problems I have had with Verizon! You did not live up to promises of a great company and great phone...I lived up to paying my payments.  And why did my real name show up when I messaged this?!!!!! (As if I care anymore).

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Re: Droid SD & Phone Storage - Factory Data Reset?
vzw_customer_support
Customer Support

Good afternoon magmae8!

I would certainly be disappointed to see you leave us unhappy, especially for what should be an easy fix. I do apologize for the length of time you had to spend in the store. Verizon Wireless does value your time and always work with a sense of urgency. Please send me (AdamE_VZW) a direct message so I can better assist and provide a solution.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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