Re: Recent issues with DI2 OTA software update

iamk9mom
Enthusiast - Level 1

I don't know about the clock issue, but I can no longer forward texts, my battery isn't lasting very long, and the display brightness fluctuates constantly.  Normally I try not to upgrade as soon as they come out in order to avoid issues like this.  I don't have the time to spend fixing the bugs in their "upgrade"!

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vzw_customer_support
Customer Service Rep

Good evening iamk9mom! I have checked my resources and I do not see a recent software update for the Droid Incredible 2. Please provide your software version and we'll check further. Also, what text messaging application are you using? For the display brightness try disabling the automatic brightness and test. Here are some tips to extend your phone's battery life http://vz.to/1qZpHAI

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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iamk9mom
Enthusiast - Level 1

I don't have a droid Incredible 2. I have a Motorola Razr M if that

makes any difference. And there definitely WAS some sort of software

upgrade. I don't know if it was a Verizon thing or Motorola thing,

but on the online community there are A LOT of people having the exact

same problems I am so something has happened recently.

I have Android version 4.4.2 and the last system update was on May 15

at 7:56am. I had NO problem with my battery life before this

happened. The brightness fluctuates continuously.

Danette

Quoting Verizon Wireless Customer Support <forums@verizonwireless.com>:

Verizon Wireless Customer Support

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"Recent issues with DI2 OTA software update"

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